Residential Electrical Service in Arizona

To establish electricity for your residence, you’re required to complete a service application. You may obtain an application by visiting our Customer Service office located at 8780 S. Highway 95, Mohave Valley, AZ.

Bills are due on the 15th of every month. Penalties will apply on the following “business” day.

If you cannot come to our office, you may request an application to be sent to you via fax. Contact one of our Customer Service Representatives at (928) 768-2200. Please print the application, complete it, and return it via fax to (928)768-2262 or by mail to P.O. Box 6870, Mohave Valley, AZ 86446.

Required Information

All information in sections 1, 2, and 3 is required. For us to complete the work order, please include pertinent information such as name, physical address of service, mailing address, telephone number, employer name, work telephone, employer’s address, information on life support systems in your residence, an emergency contact number, and the date you are requesting service activation. Applications with missing or incomplete information will not be processed.

Deposit Required

A one-time establishment fee of $32 will appear on your first bill. For same-day connect service with an additional fee of $75 will apply. A monetary deposit of $200 is required to establish service. The deposit is returned to you via check or credit on account after one (1) year of service with good payment history, i.e., no more than two (2) late payments and no return items.

You don’t have to post a monetary deposit if you provide a letter of credit from another utility company. The letter of credit must reference the customer name, service address, length of service (12-month minimum required), and payment history (i.e., late penalties, return payments, disconnection notices). A letter of credit is deemed unacceptable if there are more than two (2) late payments or two (2) return payments in the most recent twelve (12)-month payment history.